The Fayette Citizen-News Page

Wednesday, July 25, 2001

PSC restricts BellSouth marketing

The Public Service Commission has approved an interim order prohibiting BellSouth from engaging in so-called "win back" activities for seven days once a customer switches to another local telephone service provider.

The commission acted after receiving complaints from other local telephone service companies. Commission staff will investigate the issue for 90 days and report on their findings.

In addition, the commission's ruling prohibits BellSouth from including any marketing information in the final bill sent to customers who have switched.


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